Terms and Conditions at Fortuneplay Casino

Welcome to Fortuneplay Casino. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.

1. General Provisions

1.1 Acceptance of Terms

By using our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use our services.

1.2 Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use our services. You must also comply with the laws and regulations applicable in your country of residence.

1.3 Amendments

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

2. Account Registration

2.1 Creating an Account

To use our services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3 Account Verification

We may require you to verify your identity by providing certain documents. This is to ensure the security of our platform and comply with legal obligations. Failure to provide requested information may result in account suspension or termination.

3. Use of Services

3.1 Permitted Use

You agree to use our services for personal and non-commercial purposes only. You must not use our platform for any illegal or unauthorized activities.

3.2 Prohibited Activities

You agree not to:

• Use our services in any manner that could damage, disable, overburden, or impair our platform.
• Attempt to gain unauthorized access to our systems or networks.
• Use any automated means, including robots or spiders, to access our services.
• Engage in any fraudulent or unlawful activities.

4. Deposits and Withdrawals

4.1 Making Deposits

You can deposit funds into your account using various payment methods available on our platform. Deposits must be made in the currency specified and comply with the minimum and maximum deposit limits.

4.2 Withdrawals

To withdraw funds, you must submit a withdrawal request through your account. We will process withdrawal requests promptly, but processing times may vary depending on the payment method and verification requirements.

4.3 Fees

We do not charge fees for deposits or withdrawals. However, your payment provider may impose fees, which are your responsibility.

5. Bonuses and Promotions

5.1 General Rules

All bonuses and promotions are subject to specific terms and conditions. By participating in a bonus or promotion, you agree to abide by the applicable rules.

5.2 Wagering Requirements

Bonuses may be subject to wagering requirements, which must be met before you can withdraw any associated winnings. The specific requirements will be outlined in the terms of each promotion.

5.3 Bonus Abuse

We reserve the right to withhold or revoke bonuses and winnings if we suspect bonus abuse or any activity that violates these Terms.

6. Responsible Gaming

6.1 Commitment to Responsible Gaming

We are committed to promoting responsible gaming and providing tools to help you manage your gaming activity. These tools include deposit limits, self-exclusion, and reality checks.

6.2 Self-Exclusion

If you need to take a break from gaming, you can request self-exclusion. During the self-exclusion period, you will be unable to access your account or use our services.

6.3 Seeking Help

If you believe you have a gambling problem, we encourage you to seek help from professional organizations dedicated to assisting individuals with gambling issues.

7. Privacy and Data Protection

7.1 Data Collection

We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

7.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction.

7.3 Data Sharing

We may share your information with third parties for purposes such as processing payments, verifying your identity, and complying with legal obligations. We will not sell your personal information to third parties.

8. Intellectual Property

8.1 Ownership

All content, trademarks, and intellectual property on our platform are owned by or licensed to us. You do not acquire any ownership rights by using our services.

8.2 License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal and non-commercial purposes, subject to these Terms.

8.3 Restrictions

You must not:

• Copy, modify, distribute, or create derivative works based on our content.
• Use our trademarks without our prior written consent.

9. Dispute Resolution

9.1 Informal Resolution

If you have any concerns or disputes regarding our services, we encourage you to contact our customer support team for informal resolution.

9.2 Arbitration

Any disputes that cannot be resolved informally will be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association. By agreeing to these Terms, you waive your right to a court trial and agree to resolve disputes through arbitration.

9.3 Governing Law

These Terms are governed by and construed in accordance with the laws of Canada. Any legal action or proceeding related to these Terms must be brought in a court of competent jurisdiction in Canada.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting our customer support team. Upon termination, you must cease all use of our services.

10.2 Termination by Us

We may terminate or suspend your account and access to our services at any time, with or without cause, including for any breach of these Terms.

10.3 Effect of Termination

Upon termination, all rights and licenses granted to you under these Terms will cease. Any outstanding obligations or liabilities incurred prior to termination will survive.

11. Miscellaneous

11.1 Entire Agreement

These Terms, along with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and us.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

11.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations to any third party without restriction.

Thank you for taking the time to read and understand our Terms and Conditions. We hope you enjoy your experience with our casino. If you have any questions or need further assistance, please contact our customer support team.